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Trust is built before the storm.
I help leaders of growing organizations find the right words and build trust
with the people who count on them.
Case Studies
Seven minutes every Monday
How Duquesne Light’s communications team made its weekly employee email simple, easy and entertaining for a workforce that’s half in the field.
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Positioning a Century-old Utility for a Clean Energy Future
How Duquesne Light leveraged the first U.S. - hosted Global Clean Energy Action Forum to tells its own clean energy story.
Correcting the Record After a Fire
How Duquesne Light corrected early misinformation and kept employees, the public and state officials informed after a transformer made national news.
Giving Up the Platform
How Duquesne Light turned its own ad space over to Black-owned businesses for two years, alongside the voices the community already trusted.
An ESG Report Everyone Could Share
How Duquesne Light's inaugural ESG report gave investors, customers and employees one clear, verified account of the company's clean energy commitments.
Off Script, On Camera
How a NerdWallet writer with a monthly podcast segment learned to speak naturally on camera, without leaning on a script.
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